Caro's Guarantee


At Caro's we pride ourselves on giving you the best service possible and finding you a wine that meets all your needs. If you haven't enjoyed a wine you have purchsed from us or suspect it has been affectd by a quality issue, please contact us and we will replace any remaining bottles you have. If it's faulty, we'll also replace any offending bottles. Return the bottles to us and we will swap them for a delicious alternative.

Our commitment is that you enjoy every wine you buy from us and you keep exploring the variety we have on offer. If you have any concerns please email us on or call us on 0800 422 767.